Batjilli Terms and Conditions

1. Introduction and Acknowledgment

Welcome to the batjilli website and mobile application. This platform provides online gaming and betting services open to users from Bangladesh and various countries around the world. By registering on batjilli and using our services, you are deemed to have fully agreed to these Terms and Conditions.

These Terms and Conditions are a legally binding agreement that is effective between you (the user) and batjilli. If you do not agree with these terms, please do not use the batjilli platform. We reserve the right to change, modify, or update these Terms and Conditions from time to time. Any changes will be published on this page and the "Last Updated" date will be changed.

Batjilli operates as an entertainment platform and we promote responsible gaming. We expect you to use this platform as a means of entertainment, not as a source of income. Excessive betting can be harmful to your health and may cause financial problems. We advise all users to know their limits and play accordingly.

2. Account Registration and Eligibility

2.1 Age and Legal Eligibility

To register on the batjilli platform and use the service, you must be at least 18 years old. You must have legal rights to participate in online gaming and betting according to the laws of the country from which you are accessing. You must provide true, accurate, and complete information during registration.

2.2 Account Creation Rules

Each individual may create only one batjilli account. Creating multiple accounts is strictly prohibited and doing so will result in all accounts being suspended or closed. Your account is for your personal use only and cannot be shared with anyone else.

2.3 Identity Verification (KYC)

Batjilli reserves the right to verify your identity at any time for security and fraud prevention. You may be asked to submit a national ID card, passport, driving license, or other government-approved identity documents. Withdrawals may be limited until KYC is completed.

2.4 Account Security

Keeping your username and password confidential is entirely your responsibility. You will be fully responsible for any activity performed from your account. If you think your account has been hacked or someone else is using your account, notify the batjilli support team immediately.

3. Deposit and Withdrawal Policy

3.1 Deposit Methods

Batjilli supports various payment methods including mobile banking, bank transfer, credit cards, and other electronic payment systems. All deposits are processed instantly and credited to your account. Minimum and maximum limits apply for deposits, which may vary by payment method.

3.2 Withdrawal Process

You can withdraw your winnings at any time. Withdrawal requests are usually processed within 24 to 48 hours. However, you must complete your KYC before withdrawing for the first time. batjilli reserves the right to verify any withdrawal request and ask for additional information.

3.3 Bonuses and Promotional Offers

Batjilli regularly offers various bonuses and promotions. Each bonus has specific terms and conditions that you must follow. Read the relevant terms carefully before claiming a bonus. Bonus money cannot be withdrawn without meeting the wagering requirements.

3.4 Fees and Charges

Batjilli generally does not charge any fees for deposits or withdrawals. However, your payment provider (bank or mobile banking service) may apply their own charges. In case of unusual or suspicious transactions, batjilli may apply additional verification processes.

4. Betting Rules and Conditions

4.1 Bet Placement

Various types of sports betting, casino games, and slot games are available on the batjilli platform. Once a bet is placed, it cannot be cancelled or changed. Each bet has a minimum and maximum limit which may vary by game and event.

4.2 Bet Settlement

Sports bets are typically settled immediately after the event concludes. Casino and slots game results are instant. If an event is cancelled or postponed, bets will be refunded or rescheduled according to the relevant rules. Batjilli is the final authority on all bet outcomes.

4.3 Odds and Line Changes

Betting odds and lines may change at any time. The odds shown on your bet will apply. If the odds change after placing a bet, it will not affect your bet. If incorrect odds are displayed, batjilli reserves the right to cancel that bet.

4.4 Maximum Payout

There is a maximum win limit in each betting category. The maximum win amount on a single bet is typically BDT 1,000,000. This limit may be higher for VIP members. batjilli reserves the right to change payout limits at any time.

5. Prohibited Activities

The following activities are strictly prohibited on the batjilli platform and engaging in them will result in permanent account closure:

• Creating or managing multiple accounts
• Providing false or fraudulent information
• Registering using someone else's identity
• Any form of cheating, hacking, or system manipulation
• Using bots, scripts, or automated software
• Suspicious or fraudulent betting patterns
• Money laundering or use of illegal funds
• Bonus abuse or violating promotional terms
• Colluding with other users to place bets (collusion)
• Posting offensive, harassing, or illegal content

6. Responsible Gaming

Batjilli is committed to promoting responsible gaming. We want you to enjoy gaming, but we never want it to become a problem. We provide the following tools and features:

• Set deposit limits (daily, weekly, monthly)
• Setting betting limits
• Set Loss Limit
• Session Time Limit
• Self-Exclusion (temporary or permanent exclusion)
• Reality Check Reminder

If you feel that gaming has become a problem for you, contact us immediately or seek professional help. Batjilli works with various organizations to prevent gaming addiction.

7. Intellectual Property and Content

All content, design, logos, graphics, software, and other elements on the batjilli website and app are the intellectual property of batjilli or its licensors. They are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission from batjilli.

You may use the batjilli platform only for personal, non-commercial use. Any form of reverse engineering, decompiling, or attempting to extract the source code of our software is prohibited.

8. Limitation of Liability

Batjilli always strives to provide the highest quality of service, but we do not guarantee the following:

• The platform will be available uninterrupted at all times
• Error-free and secure
• There will be no technical problems

Batjilli will not be liable for any damage or loss caused by the following:

• Internet connectivity or network issues
• Issues with third-party services or payment providers
• Hacking, viruses, or cyber attacks
• Server downtime or maintenance
• User's own error or negligence

Under no circumstances will batjilli's total liability exceed your total deposits made in the last 30 days.

9. Account Suspension and Termination

9.1 Closure by User

You can close your batjilli account at any time. Before closing your account, make sure all your pending bets are settled and you have withdrawn your balance. Once an account is closed, it cannot be reactivated.

9.2 Suspension by Batjilli

Batjilli reserves the right to suspend or close your account at any time without giving any reason, especially if we believe you have violated these Terms and Conditions, are involved in fraudulent activities, or are damaging the reputation of our platform.

9.3 Consequences of Suspension

If your account is suspended or closed, you will not be able to log in to the platform or place any bets. However, legitimately deposited funds will be returned to you (excluding bonuses or illegally obtained money). If suspension occurs due to violation of rules, all balances may be forfeited.

10. Dispute Resolution and Complaints

If you have any complaint or dispute regarding Batjilli services, please contact our customer support team first. We typically resolve all complaints within 24 to 48 hours. When submitting a complaint, please provide the following information:

• Your account ID and registered email
• Detailed description of the issue
• Relevant screenshots or evidence (if available)
• Transaction ID or Bet ID (where applicable)

If the issue is not resolved through our support team, you may escalate your complaint to our management team. All decisions by Batjilli are considered final and binding. We are committed to settling all disputes fairly and transparently.

11. Changes to Terms

Batjilli reserves the right to update, modify, or change these Terms and Conditions at any time. If any significant changes are made, we will notify you via email, SMS, or notification on the platform. Continuing to use the batjilli platform after changes means you have agreed to the new terms.

We advise you to visit this page regularly and stay informed about any updates. You can see when the last change was made by looking at the "Last Updated" date at the top of this page.

12. Contact Information

If you have any questions, concerns, or suggestions about these Terms and Conditions, please contact us in the following ways:

Our support team is at your service seven days a week, twenty-four hours a day. We provide support in both Bangla and English.